Entries by David Shavzin

Winning a National Contract with ISO 9000: A Client Case Study

Winning a National Fortune 50 Contract with ISO 9000 Atlanta-based MDSi, Inc. understood that continually improving service and quality – speed and accuracy of service delivery – was essential to staying ahead of the competition. They knew that this was a framework for operational excellence critical to customer retention and winning new customers. This leader […]

Management Consultant, Business Coach, Business Advisor – Who to Choose?

Consultant Coach Advisor – A friend recently left a voicemail message for me that said: “Hi David, I was speaking with a business owner who mentioned that he may need a business coach, but I gave him your name anyway.” That certainly got me thinking! In my client work, I advise, I coach and I […]

Managing Risk

Mitigating the inherent risk in all areas of company activity is a critical component of effectively managing your business. Risk is everywhere. I am talking about managing risk, not “risk management”. I make that distinction because when someone says “risk management,” we typically hear “insurance”. It’s boring, it’s expensive, nothing is going to happen…right? Wrong! […]