4. Business Valuation

Customer Experience – Customer Journey. Driver of Business Value

Customer Experience – Customer Journey. One More in Our Series on Key Drivers of Business Value: The Customer Experience Customer service, delight the customer, customer relationship, customer satisfaction, customer cultivation, customer experience, customer engagement, customer journey. to-MAY-to, to-MAH-to. Like with anything, language evolves.   But the basics remain: Your customers and potential customers experience you, […]

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Compliance Disaster or Compliance Profitability

I have touched on these topics before and it is time to get into them again. Over the last few years, I have had clients that reduced the value of their business. They have ignored a basic tenet of building a company to maximize business value for their eventual transition, exit or succession plan. Call

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Do You Have a Competitive Advantage? No, Really, Do You??

A Key Driver in Building Your Company’s Value Maximizing the value of your business is a process, requiring a focus on drivers of transferable business value. Competitive Advantage is one of those key drivers. “Why Should I Buy From You?” Whether you hear this question out loud or not, it is what every potential customer

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Beg For Customer Complaints – Grow Your Business – Maximize Value for Exit Planning

Beg For Customer Complaints. One More in Our Series on Key Drivers of Business Value: The Customer Experience. It’s More Than a Three-Question Survey! • You want to grow your business! • You want your business to run more efficiently! • You want new customers! • You want to keep all of your current customers!

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Make Yourself Irrelevant – Maximizing Value for Exit Planning

Make Yourself Irrelevant – Maximizing Value for Exit Planning   There are many ways to build the value of your business over time. In this blog, I discuss working yourself out of your day-to-day role.   You want to exit at some point, you want to maximize what you get for your business. Exit planning

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Business Merger – Strategic Growth Tool and an Exit Strategy

BUSINESS MERGER SUCCESS A Strategic Growth Tool and an Exit Strategy A bold move! You tend to work day to day in your business. You are doing good things, addressing problems, looking for that next customer. Hopefully, you have a business plan in place that you are using as a guide to value growth. But,

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WHAT IS YOUR BUSINESS WORTH? Business Valuation

WHAT IS YOUR BUSINESS WORTH? Business Valuation is not an exact science! You are not going to work forever. You may have a date in mind but aren’t sure how to make it happen – how to retire and maintain your lifestyle. Do you have an exit strategy? What about succession planning? See: Nine Ways

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Exit Planning and Business Value – What is Your Business Worth?

You will exit your business- you are not going to work forever. You may have a date in mind. However, you are not sure how to make it happen – how to retire and maintain your lifestyle. Do you have an exit strategy? You are asking yourself, “What is my business really worth?” “How do I

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